Privacy policy

Privacy Policy 

Effective Date: Jan 21, 2026

Welcome to Arttrick, accessible from arttrick.in. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it when you visit our website or purchase our handloom products.

1. Information We Collect

When you visit our website or make a purchase, we collect the following types of information:

  • Personal Identification Information: Name, shipping address, billing address, email address, and phone number provided during checkout.

  • Transaction Information: Details regarding the products you have purchased and the order date.

  • Technical Data: IP address, browser type, device information, and browsing behavior on our site to help us optimize our store.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Order Fulfillment: To process your orders, arrange shipping with our courier partners, and manage returns.

  • Communication: To send order confirmations, shipping tracking updates, and respond to customer service requests.

  • Marketing (With Consent): To send you updates about new handloom collections, offers, and brand news.

3. Payment Processing (Razorpay)

We use Razorpay for processing payments. We/Razorpay do not store your card data on our servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing the payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read the terms and conditions of Razorpay on https://razorpay.com and their Privacy Policy at https://razorpay.com/privacy/.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We share information with third parties only when necessary to operate our business:

  • Logistics Partners: We share your name, address, and phone number with shipping providers to deliver your orders.

  • Payment Processors: As detailed above, transaction data is securely routed through Razorpay.

  • Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities, in accordance with the Information Technology Act, 2000 and applicable Indian laws.

5. Cookies

Arttrick uses "cookies" to enhance your browsing experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your individual browser options, though this may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, or unauthorized access. All payment transactions are encrypted and processed over secure connections.

7. Your Rights

Depending on applicable laws, you have the right to:

  • Request access to the personal data we hold about you.

  • Request that we correct any inaccurate or incomplete data.

  • Request the deletion of your personal data (subject to our legal obligations to retain transaction records).

  • Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by updating the "Effective Date" at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Arttrick Email: support@arttrick.in Phone: +91 9769214171  Address:  Andheri east , Mumbai, Maharashtra, India